Billing

What this is

The Billing page is your account’s cost and subscription hub. It shows your active plan, live metered-quota gauges, historical usage charts, downloadable invoices, and the full plan catalogue where you can upgrade, downgrade, or switch billing cadence.

Where to find it

Navigate to Billing in the left sidebar (account nav group). The page opens on the Overview tab by default. The URL is /billing.

---

Overview

The Overview tab is the landing view of the Billing page. It contains two sections:

Plan summary — shows your current plan name, cadence (monthly or annual), price, billing status, current period dates, and next billing date. A Switch plan button opens the Plans tab for upgrades or downgrades.

Live enforcement — real-time gauges for every metered consumable (such as VU-hours) on your account. Each meter shows its current usage against the plan quota and updates automatically. Clicking View usage on a meter navigates directly to the Usage tab scoped to that meter.

Billing Overview: plan summary (left) and live quota-enforcement gauges (right). Gauges update in real time.

How to use the Overview tab

1. Open Billing from the left sidebar. The Overview tab loads automatically.
2. Read the Plan summary card to confirm your plan name, cadence, and next renewal date.
3. Check Live enforcement to see how much of each quota you have consumed in the current period.
4. To upgrade or change your plan, click Switch plan in the Plan summary card.
5. To drill into usage history for a specific meter, click View usage next to that meter.

Subscription status

The status field in Plan summary reflects the Stripe or PayPal subscription state (e.g., active, past due). If it shows past due, a renewal failure banner will also appear at the top of the page.

---

Usage

The Usage tab is the usage explorer. It provides three views for every metered dimension:

• Per-minute chart — a live-tail time-series for the selected meter with selectable granularity (1m, 5m, 15m, 60m) and range presets (Last hour, Current period, Last 30 days). You can also group the series by dimension (such as workspace or project).
• Daily usage chart — a bar chart of daily consumption aggregated from the current period’s start date.
• Monthly usage chart — a bar chart of consumption totals by calendar month for the current year.

The meter selector at the top of the section lets you switch between available meters (e.g., VU-hours, run count).

Billing Usage: per-minute chart (top) with granularity and range controls, daily chart (bottom-left), and monthly chart (bottom-right).

How to use the Usage tab

1. Click the Usage sub-nav item to open the Usage explorer.
2. Use the meter selector to choose the dimension you want to inspect (e.g., VU-hours).
3. Set the range preset: Last hour is useful for live load tests; Current period shows all consumption since the last billing cycle reset; Last 30 days gives a rolling view.
4. Adjust granularity to zoom in (1m, 5m) for spiky load tests or zoom out (15m, 60m) for long-running campaigns.
5. Use Group by to break the series down by workspace or project to trace which test contributed to a spike.
6. Scroll down to the Daily and Monthly charts for longer-horizon trend analysis.

Live tail

The per-minute chart auto-refreshes when the Usage tab is open — you can watch VU-hours accumulate during an active load test without leaving the page.

---

Receipts

The Receipts tab lists all paid invoices and refunds on your account, newest first.

Each row shows the invoice date, amount, and status. Click PDF on any row to download a printable receipt for accounting or expense purposes.

Billing Receipts: paid invoice list. Each row has a PDF download link. Invoice amounts are shown without PII.

How to use the Receipts tab

1. Click the Receipts sub-nav item.
2. Find the invoice you need by date or amount.
3. Click PDF to download the receipt as a PDF file.

Receipt content

Downloaded receipts contain your account billing address and payment reference. Do not share receipt PDFs in public channels — treat them as confidential financial documents.

---

Plans

The Plans tab shows the full plan catalogue — all available tiers with feature lists and pricing. Use it to compare plans or to initiate an upgrade, downgrade, or cadence change.

• Cadence toggle — switch between Monthly and Annual pricing. Annual billing applies a discount relative to monthly.
• Current plan — your active plan is highlighted. Plans above it show an Upgrade button; plans below show a Downgrade button.
• Scheduled downgrade banner — if a downgrade to Free is already scheduled for the end of the current period, a banner appears at the top of the Billing page. You can cancel the scheduled change from there.

Billing Plans: full catalogue with cadence toggle (Monthly / Annual). The current plan is highlighted.

How to switch plans

1. Click the Plans sub-nav item.
2. Use the cadence toggle at the top to compare monthly vs annual pricing.
3. Click Upgrade or Switch plan on the target plan. The plan-switch wizard opens.
4. Review the change summary (prorated credit, next billing amount, effective date).
5. Complete payment via Stripe or PayPal checkout if required.
6. After checkout, the page redirects back to /billing. The Overview tab shows an “Activating…” banner while the subscription update propagates (typically a few seconds). Once the banner clears, Plan summary reflects the new plan.

Downgrades take effect at period end

Downgrades to a lower tier (including Free) are scheduled for the end of the current billing period — your existing plan stays active until then. Upgrades take effect immediately.

---

Tips & gotchas

• Live enforcement lags slightly. The gauges on the Overview tab update every 30 seconds (and poll every 2 seconds right after a plan switch). For the absolute latest figures, refresh the page.
• Annual saves money. Switching cadence to Annual on the Plans tab applies a discount. The cadence preference persists in the URL (?cadence=annual) so you can link directly to the annual view.
• Annual quota is up front, not monthly. When you subscribe on an annual cadence, the full year’s VU-hour allowance (12× the monthly figure) is granted immediately as a single pool for the 365-day term — it does not reset each month. Monitor the Live enforcement gauges to track your annual pool.
• No receipt after PayPal checkout? Receipts appear after the billing provider posts the payment webhook. Wait a few minutes and refresh the Receipts tab.
• Hard-cap quota exceeded? An over-quota banner appears at the top of every Billing tab. New runs will be blocked until you upgrade or wait for the period to reset. Click Upgrade in the banner to go straight to Plans.

---

Related docs

• Billing and plans — explains plan tiers, quota meters, and the subscription lifecycle.
• Upgrade or cancel your plan — step-by-step guide for changing plans including cancellation.
• Account overview and active runs — account-level run metrics that reflect usage in real time.
• Workspaces — workspace-level secrets and settings that affect how runs consume quota.