Status page
The MaxoPerf status page is the one place to check whether the platform is working normally. It stays reachable when other surfaces are degraded, and you don’t need an account to open it.
What the status page shows
Section titled “What the status page shows”- The current status of each public surface: the console, the Platform API, results ingest, and these docs.
- Recent incidents, with start time, current status, and progress updates.
- Past incidents, with post-incident summaries when they exist.
- Scheduled maintenance, announced before it starts.
When to check it
Section titled “When to check it”- A console action is slow or returns unexpected errors.
- An API call from CI suddenly fails with a 5xx.
- Several teammates report that something is “off” at the same time.
Check the status page before you open a ticket. If MaxoPerf already knows about an issue, the page says so and describes what the team is doing about it.
Subscribe to updates
Section titled “Subscribe to updates”On the status page, you can subscribe to incident notifications by email or RSS. Subscriptions don’t depend on your MaxoPerf account, so you can subscribe an on-call distribution list without giving it access to your runs.
When the status page says everything is green
Section titled “When the status page says everything is green”If the platform is healthy and your test still misbehaves, the cause is usually one of these:
- A problem in the test itself. See Run stuck or failed.
- A problem on the target side: your application or an upstream dependency.
- A capacity or plan limit. See Runners not allocating.
If none of these fit, contact support with the run ID through the Support page.
Where to go next
Section titled “Where to go next”- Public origin contract: the URLs you should always use.
- Run stuck or failed: diagnose a run that doesn’t behave as expected.
- Billing payment issues: separate troubleshooting for billing.